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Terms & Conditions of Trade

PAYMENT

It is agreed that all open accounts are supplied goods on a strict 30 day credit agreement from the date of invoicing (unless otherwise agreed in writing between customer and Airpart Supply Ltd) and will be settled in full, either by Bank Cheque, CHAPS, BACS, Banker’s Draft, Debit Card, Credit Card or Cash at the discretion of Airpart Supply Ltd. Cash payments must comply with the Money Laundering Regulations 2017. All bank charges incurred with any of the said payment methods are to be paid in full by the purchaser (covering both the sender’s and recipient’s fees).

TITLE OF GOODS

All goods supplied by Airpart Supply Ltd shall be deemed the property of this company until paid for in full. Airpart Supply Ltd reserve the right to apply and arrange at their discretion for the re-possession of any unpaid goods in the event of a closure or change of name of any client’s business.

RETURN OF GOODS

To consider any claims for damaged or visibly faulty goods we must receive written notification immediately upon receipt of the goods. Goods ordered by the purchaser in error will only be accepted back with our prior permission and must be received back within 7 days of the purchaser receiving the goods. Returned goods are subject to restocking fees (at Airpart Supply’s discretion) plus the purchaser is liable for all return shipping costs. For accepted claims, Airpart Supply will issue a Return Reference Number which must be included on all return paperwork and future correspondence.

WARRANTIES

Airpart Supply Ltd act as agents for the original manufacturer and can only be held responsible for, and act on warranties as dictated by, the original manufacturer. In this capacity Airpart Supply Ltd will observe all warranty standards and specifications as set out by the original manufacturer and will at all times attempt to advise all customers on warranties, airworthiness directives etc.

PRICING POLICY

Pricing is agreed in advance via quotation. Prices that are based on manufacturer’s published lists may be subject to change. Should a price change occur between a quotation being raised and a purchase order being received then Airpart Supply will contact the purchaser with the option to either continue at the new pricing or to cancel the purchase order prior to processing.

DELIVERY & PACKAGING CHARGES

All purchases made from Airpart Supply Ltd (unless otherwise agreed) are FOB our facility in High Wycombe, Buckinghamshire. Shipping charges will be agreed prior to despatch. Airpart Supply Ltd cannot be held liable for any breakdown in the postal or delivery service used.

CORE RETURN POLICY

All cores returned are subject to manufacturer acceptance prior to credit notes being issued. Returned cores must match the exact part number ordered for credit to be issued unless agreed in advance of the order. Cores must be returned within 60 days of invoice for a full credit. If specific cores need to be returned sooner than 60 days we will advise this at the time of quoting. Cores returned between 60 and 90 days of invoicing will be subject to a credit reduction of 50%. Cores returned after 90 days of invoicing will not be accepted and will be returned to the purchaser subject to the purchaser agreeing to pay all return postage costs and charges.  

WEBSITE MONITORING

By agreeing to these terms and conditions, you accept that all movements on the website are monitored for statistical purposes only. All data will be kept on file strictly at the premises of Airpart Supply Ltd and will not be distributed or shared to any other party without prior consent from the user.

END USE

By agreeing to these terms and conditions you confirm that you either a) Hold an End Use Authorisation Number or b) Have access to the details of the aircraft for which these parts are required including the Certificate of Airworthiness.